Contact Support
Email
- General support: support@adorii.ai
- Privacy inquiries: privacy@adorii.ai
Discord
Join the Adorii community on Discord for help, feedback, and updates: discord.gg/adorii
What to include in your message
When contacting support, include the following to help us resolve your issue faster:
- Your registered email address
- A clear description of the issue
- Steps to reproduce (if applicable)
- Your browser and device (e.g., Chrome on Windows, Safari on iPhone)
- Screenshots if relevant
Priority support
Eternal plan members receive priority support. Your messages are flagged and handled first, with faster response times.
Response time
The support team typically responds within 48 hours. For urgent issues, Discord may be a faster channel for initial guidance.